Returns & The Grove Happiness Guarantee
We want you to love every sustainable essential you bring into your home, which is why we offer a 30-day return policy on all products. If you are not completely satisfied with your purchase, we will make it right with a full refund or exchange.
Return Process
- 1.Initiate Your Return
Log into your Grove account and visit your order history to select the items you wish to return within 30 days of delivery.
- 2.Print Your Label
Download and print the prepaid shipping label provided through our returns portal to ensure carbon-neutral return shipping.
- 3.Pack Your Items
Securely place the items in their original packaging or a reusable box to minimize waste and attach the return label to the outside.
- 4.Drop Off and Refund
Drop the package at any authorized carrier location; your refund will be processed to your original payment method within 7-10 business days of receipt.
